The soon to be Brooklyn Nets have made a great move towards there relocation to Brooklyn and the Barclays Center by reaching out to the Walt Disney Co. to work with the team on training game day personnel on treating the fan/customer the correct way.
I have been screaming for the NY Mets to do this for years. If you have ever been to Disneyland or Disney World you know that the folks who work at the hotels, parks, stores or restaurants will do everything human (or rodently) possible to ensure that you and your family have the best time you’ve every had at your Disney experience.
I’ve told the story before of a trip we took to Disney World when my son was about 5 years old and some one took his squirt bottle with the little fan attached to it and started crying. A Disney supervisor came over to us and asked if everything was all right, when I told him what had happened, he brought us over to a stand that sold these fans and told the woman running it to gives us a brand new fan. He then gave me his card and said if I have any other problems during my stay do not hesitate to call him.
I’ve begged the Mets to hire the Disney folks to train their ushers and concession workers how to treat the customer/fan so that the customer/fan wants to come back to Citi Field which is something the Mets need now more than ever.
Great move by the Nets, this will pay off greatly for them